[Gate-users] Upload file error: null, in GateLab

[Tony]

Hi Andrea, 


I had exactly the same three problems that you are having. With the great help from Sorina, I have finally resolved the first two problems as below

- About the error "Upload file error: null": the problem was due to the internet browser that I used. By using Google Chrome instead of FireFox, this error disappeared. 


- About the problem of having 12% on the progress bar forever: it was due to that I didn't have the command "/gate/run/initialize" in the main macro that was firstly uploaded on the website. Although I had already included the command in another macro which was called by the main macro, the GateLab cluster requires this command to be in the main macro.

- About the third problem which holds the "logging in" waiting window forever: I had to use another computer (with a different Internet connection) in order to log in to the website.

Hope these help.
Tony.

On Wednesday, 23 April 2014 6:34 PM, Andrea Steuwe <andrea.steuwe at gmx.de> wrote:
 
Hi Tony,
 
I was eventually able to upload the simulation. The error occurred because I had used a forward slash in front of the folder where the data was placed:
/gate/geometry/setMaterialDatabase        /data/GateMaterials.db
instead of:
/gate/geometry/setMaterialDatabase        data/GateMaterials.db
/control/execute                                          mac/inputfilename.mac
/gate/output/ascii/setFileName                   output/outputfilename
 
Unfortunately, all my simulations were killed after a while, they never continued after reaching 12% on the progress bar. Furthermore, I had problems with logging in to the VIP website after a while (my email address was new to them), although I always used that email to log in. 
 
Sorry that I can't really help you. Does anybody else has experienced log in problems or aborted simulations and knows some hints to solve it?
 
Best wishes,
Andrea Steuwe
 
 
 
Gesendet: Dienstag, 22. April 2014 um 23:47 Uhr
Von: Tony <tucadaica at yahoo.com>
An: "Andrea Steuwe" <andrea.steuwe at gmx.de>
Betreff: Re: [Gate-users] Upload file error: null, in GateLab
Hi Andrea Steuwe,

I am trying to run a simulation in the GateLab cluster and having the same problem as you had a few months ago. I searched on the mailing list archive for a solution but I couldn't find any but your question.

I am wondering if you have solved the problem and were able to run your simulation in GateLab. If so, could you please share your experience how you resolved the issue.

Thank you in advance. Your help would be greatly appreciated.

Cheers,
Tony. 
 
On Saturday, 15 February 2014 11:07 PM, Andrea Steuwe <andrea.steuwe at gmx.de> wrote:
Dear Gate-users,
 
I am trying to run a simulation on GateLab, but I encounter a problem while uploading the main mac file.
 
I have the three  folders:
data: GateMaterials.db
mac:  SPECTsimu.mac
inputHEGP.mac
output: (empty)
 
It seems that the upload is complete, but then I get the message:
[ERROR] Upload File Error: null
 
There are no special characters in the file names and paths, such as ä,ö,_, etc. (This was reported earlier in the archives of the mailing list.)
 
Does anybody know the reason for this error message, and how to solve it?
 
Many thanks in advance.
 
Kind regards,
Andrea Steuwe
 
 
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